Assistant Front Desk Manager
The Front Desk Assistant Manager position requires an outgoing, positive, self-motivated person with attention to detail. This position is public facing and focuses on customer service. There is an element of behind-the-scenes administration so good communication with management is necessary. Whetstone’s core values of Gratitude, Dedication, Pride and Innovation are imperative to uphold as a role model and mentor to front desk staff. The Assistant Front Desk Manager will report directly to the Front Desk Manager.
Job Qualifications
Minimum 2 years customer service experience
1-2 years Management experience preferred
1+ year of climbing experience preferred
Experience in a sales environment
Rock Gym Pro software experience preferred
Attention to detail
Self-initiative to complete downtime tasks
Available to work 30-35 hours per week on average
Must be able to work evenings and weekends
Strong team player, able to give and receive feedback
Ability to act in a high-pressure/rescue situation
CPR/First-aid certification desired
Hours & Compensation
- This is a non-exempt hourly compensated position
- 30-35 hours per week
- Shifts are Weekdays/nights and at least one weekend shift
- Hourly wage starting at $18-20 based on experience
Benefits
- Free family / partner membership
- 30% discount on all purchases from our gear shop
- Industry pro-deals
- Discounts at other climbing gyms
- Outdoor climbing trip reimbursement
- Guest passes
- Be part of an inclusive community of climbers
How To Apply
Send resume to elena@whetstoneclimbing.com or click below.