The Front Desk Assistant Manager position requires an outgoing, positive, self-motivated person with attention to detail. This position is public facing and focuses on customer service. There is an element of behind-the-scenes administration so good communication with management is necessary. Whetstone’s core values of Gratitude, Dedication, Pride and Innovation are imperative to uphold as a role model and mentor to front desk staff. The Assistant Front Desk Manager will report directly to the Front Desk Manager.

Job Qualifications

• Minimum 2 years customer service experience

• 1-2 years Management experience preferred

• 1+ year of climbing experience preferred

• Experience in a sales environment

• Rock Gym Pro software experience preferred

• Attention to detail

• Self-initiative to complete downtime tasks

• Available to work 30-35 hours per week on average

• Must be able to work evenings and weekends

• Strong team player, able to give and receive feedback

• Ability to act in a high-pressure/rescue situation

• CPR/First-aid certification desired

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As Whetstone continues to grow, we are searching for a driven, creative route setter who is open to developing their skills and becoming a part of the Whetstone community.  The candidate will be personable, genuine, and in line with Whetstone's mission statement of connecting our community through climbing.

Route setting is an enormous part of what makes any climbing gym special. The Whetstone setting team takes great pride in their ability to create and maintain high-quality routes and boulder problems as a product for our members, youth teams, and daily guests.

Setters should be focused on creating the highest quality routes/boulders which are both enjoyable and challenging.  Setters will also be provided the opportunity for continuing education and all the tools necessary to achieve our high standards and setting goals.  Setters are expected to be personable, help foster the community in a positive way and to welcome all feedback.